Privacy Policy
1. INTRODUCTION
1.1 I We are committed to safeguarding the privacy of ‘Jolene Roberts Photography’ website for visitors and customers.
1.2 This policy covers how I work as a data controller and how I use the personal data of ‘Jolene Roberts Photography’ website from visitors and customers and the processing of that personal data.
2. HOW I USE YOUR PERSONAL DATA
2.1 I may process the data you submit about yourselves as part of an enquiry about your services (enquiry data). The enquiry data may include your name, contact email and telephone number for the purposes of offering our services to you as well as for the purposes of marketing and selling relevant goods and services to you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract
2.2 I may process your personal data that is provided to us throughout the use of our services (“service data”). The service data may include your name, address, telephone number, email address. The service data may be processed for the purposes of providing you with our services and communicating with you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
2.3 I may process information that you provide for publication on our website or social media (publication data). Publication data may be processed for the purposes of blogging or other such publication and marketing out website, social media and services. The legal basis for the processing is consent.
2.4 I may process information relating to our customer relationships, including customer contact information (customer relationship data). The customer relationship data may include your name, your contact details, and information contained in communications between us and you. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent.
2.5 I may process information relating to transactions, including purchases of goods and services, that you enter into with us (“transaction data”). The transaction data may include your contact details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.
2.6 I may process information that you provide to us for the purpose of subscribing to our email notifications (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications. The legal basis for this processing is consent.
2.7 I may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
2.8 I may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
2.9 In addition to the specific purposes for which we may process your personal data set out in this section, I may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person.
3. PROVIDING YOUR PERSONAL DATA TO OTHERS
3.1 I may disclose your personal data to [our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
3.2 I may disclose your contact details to our suppliers or subcontractors in so far as reasonably necessary to deliver contracted products and services.
3.3 In addition to the specific disclosures of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4. RETAINING AND DELETING PERSONAL DATA
4.1 Section 4 sets out my data retention policies and procedure, which are designed to help ensure that I comply with my legal obligations in relation to the retention and deletion of personal data.
4.2 Personal data that I process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
4.3 I will retain your personal data as follows: • Invoices, contact and contract details will be retained for six years after final delivery of service• Planning information, wedding details etc will be kept for a minimum of one year and a maximum of three years.• Enquiry information from clients who do not go on to book our services will be kept for a maximum of three years.
4.4 Notwithstanding the other provisions of this Section 5, I may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
5. AMENDMENTS
5.1 We may update this policy from time to time by publishing a new version on our website.
5.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
5.3 We will notify you of significant changes to this policy by email.
6. YOUR RIGHTS
6.1 Section 6, I have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
6.2 Your principal rights under data protection law are: • the right to access;• the right to rectification;• the right to erasure;• the right to restrict processing;• the right to object to processing;• the right to data portability; the right to complain to a supervisory authority; and• the right to withdraw consent.
7. OUR DETAILS
7.1 This website is owned and operated by Jolene Roberts Photography.
7.2 Our principal place of business is at 12 Beech Ave, Rhyl, Denbighshire, LL18 4AS
7.3 You can contact us: By post, to the postal address given above. Using our website contact form. By email using the address given on our website.
8. DATA PROTECTION OFFICER 8.1 Our data protection officer is Jolene Roberts